Certified on NPHIESPhase 2 e-invoicing, set up in one call.
Wave 25 is due by 1 February 2027, and Nabdah issues every invoice from the visit, for the insurer and the patient.
- What changes
- Your invoicing system connects to Fatoora, and every invoice carries a QR code, a unique number and a cryptographic stamp
- What you do
- Create a one-time code in Fatoora; we do the rest with you on one call
One code from you.
The rest on the call.
No developer and no new hardware: whoever manages your invoices, for 30 minutes.
You create a one-time code
Log in to the Fatoora portal and create a one-time code for Nabdah. It’s valid for one hour.
We connect Nabdah to ZATCA
We register your clinic’s invoicing unit, one per branch, and run ZATCA’s compliance checks with you.
Your first invoice passes ZATCA’s checks
We issue a test invoice together and see it pass. Live clearance follows ZATCA’s production onboarding.
Who gets which invoice,
straight from the visit.
| Who | Invoice | What ZATCA does |
|---|---|---|
| The insurer | A tax invoice, built from the claim | Clears it before it’s sent |
| The patient, for their share | A simplified tax invoice with a QR code | Receives it within 24 hours |
| A patient paying in cash | A simplified tax invoice with a QR code | Receives it within 24 hours |
| A line you accept as refused, or a corrected price | A credit note against the original | Clears or receives it, like the original |
What Phase 2 asks for,
in plain words.
Every invoice Nabdah issues carries what ZATCA checks. This is what each part means.
A QR code anyone can read
The patient, or an inspector, scans it to see the invoice’s key details.
A number no other invoice has
Each invoice gets its own unique number, so it can’t be issued twice.
A stamp only your clinic can make
Each invoice is signed with your invoicing unit’s key, so nobody can forge it.
A chain nobody can break
Each invoice is linked to the one before it, so nothing can be removed quietly.
Never edited.
Only credited.
An invoice that has gone to ZATCA stays as it was. A change you accept is a credit note, kept beside the original.
Cleared or reported, every time
Each invoice shows what ZATCA did with it, and when.
Credit notes, not edits
A line you accept as refused, or a corrected price, gets a credit note against the original.
Ready for your accountant
Download every invoice and credit note, any time.
Nothing stuck
An invoice that hasn’t gone through is listed today, with the reason.
Questions clinics
ask us.
Ask us anything about e-invoicing, in Arabic or English. A person who knows ZATCA answers on WhatsApp, within 15 minutes in clinic hours.
Chat on WhatsAppAccess to the Fatoora portal to create a one-time code, and 30 minutes with whoever manages your invoices.
Only if that software is connected to ZATCA for Phase 2. If it isn’t, Nabdah issues the invoices from the visit, and you export them to your books.
No. Nabdah issues the invoices; you only create the one-time code in Fatoora.
No. They get their invoice on paper, with the QR code ZATCA requires.
Nothing changes on the invoice while you appeal. If you accept the cut, you issue a credit note against the original from the claim, and Nabdah keeps both on the record.
Each branch is onboarded as its own invoicing unit, on the same call.
