Practical guides for clinics in the Kingdom.
NPHIES, ZATCA, the front desk and the consultation room, written by people who work with clinics every day.
Three checks to run before you send a claim
A rejected claim costs twice: the work to fix it, and the weeks before the money arrives. Three checks on the day of the visit prevent many of them.
Dr. Khalid10 booked
Dr. Sara7 booked
Dr. Turki6 booked
Cut missed appointments by a third with reminders
In a Saudi trial, text-message reminders cut missed appointments from 39.8% to 26.3%. What to send, when, and what to do with the replies.
Ready for Phase 2 e-invoicing by 1 February 2027
Wave 25 covers taxable revenue above 187,500 in any year from 2022 to 2025, due by 1 February 2027. Who is in, what changes and what to do.
Vitals by Maha, nurse · 10:19
Prescription
Sign the visit note before the patient leaves
A note signed the same day is complete for the next doctor and ready for the claim. How clinics get there without keeping doctors late.
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