Customer stories

Clinics like yours, and the number that changed.

Three clinics and their first 90 days on Nabdah: one at the front desk, one in the consultation room, one in the billing office.

These stories are placeholders. Real clinics, people and results replace them once each clinic approves its story in writing.

“I see all three branches on one screen: who’s booked, who’s waiting and for how long. The desks stopped phoning each other to find a free doctor.”

SASultan Al-DossaryOwner, Sadeem Clinics

Visits that waited over 20 minutes−61%in the first quarter on Nabdah

Visits that waited over 20 minutes

Before Nabdah31%

With Nabdah12%

Dammam · 3 clinics · 21 practitioners · [insurers] · live since [month year]

“Our doctors open the visit and the nurse’s vitals are already there. Allergies are checked as they prescribe, and the note is signed before the patient leaves, so the claim goes the same day.”

HSDr. Hanan Al-SaadiMedical Director, Hayat Al-Noor Polyclinic

Visits signed the same day96%of visits, in the first quarter on Nabdah

Same-day sign-off

Before Nabdah58%

With Nabdah96%

Jeddah · 1 polyclinic · 12 practitioners · [insurers] · live since [month year]

“We used to find out about a missing approval three weeks after the visit. Now the claim stops before it leaves, and our rejections fell from 17% to 6% in one quarter.”

FAFaisal Al-MutairiRevenue Cycle Manager, Wafra Medical Complex

Rejected claims−65%in the first quarter on Nabdah

Rejection rate

Before Nabdah17%

With Nabdah6%

Riyadh · 4 clinics · 38 practitioners · [insurers] · live since [month year]

Measured by Nabdah from each clinic’s own claims and appointments: the 90 days before go-live, [dates], against the first 90 days live, [dates]. The clinic names are placeholders, checked against real facilities before launch. Published with each clinic’s written permission, and taken down if a clinic leaves.

At a glance

One number per story, with its base and its period. Nothing is rounded in our favour.
Clinic	City	Area	What was measured	Before → after	Measured over
Sadeem Clinics	Dammam	Clinic operations	Visits with a 20-minute wait	31% → 12%	[90 days before] → [first 90 days]
Hayat Al-Noor Polyclinic	Jeddah	Clinical care	Visits signed the same day	58% → 96%	[90 days before] → [first 90 days]
Wafra Medical Complex	Riyadh	Revenue cycle	Rejected claims	17% → 6%	[90 days before] → [first 90 days]

Clinics like yours, and the number that changed.

At a glance

Start your own 90 days on Nabdah.