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Clinical care

The whole story at a glance. Every check as you prescribe.

Doctors see the nurse’s vitals and the patient’s problems, medicines and results over time, with allergy, interaction and dose checks as they write.

PAT-0004 · Bupa · Class BKhalid Al-Shehri · 54 yPenicillin allergy
Type 2 diabetes · E11.9Since 2019
Hypertension · I10Since 2021
Metformin 500 mgTwice daily
HbA1c 8.4% → 7.6%Improving
Last visit 2 Sept · Dr. KhalidStart from last note
Safe prescribing

Every prescription is checked against the patient’s allergies, medicines and conditions before it prints.

The checks

What is checked,
and what happens next.

Each override is kept with the doctor’s reason, the time and the line. Interaction and dose checks use [the licensed drug-rule source], updated [how often].
CheckWhen it firesWhat the doctor seesWho may override
AllergyThe medicine, or its class, matches an allergy on the patient’s profileStopped if serious, a warning if not, with the allergy namedThe prescriber, with a reason
InteractionWith another active medicine, or with a kidney or liver conditionStopped if serious, a warning if not, with what the interaction isThe prescriber, with a reason
DoseOutside the usual range for the medicineA warning, with the usual range beside the dose writtenNothing to override: a warning
Allergies not askedNo allergy status is on the profile yetA prompt to ask, before anything is prescribed—
After signing

Signed is signed.
Changes sit beside it.

After signing, a doctor amends the note instead of editing it. The original stays as signed, with who changed what and when.

VIS-2026-00218 · Dr. KhalidVisit noteSigned 10:41
Signed by Dr. Khalid10:41
Amendment: examination finding added11:05 · Dr. Khalid
Original noteKept as signed
PrescriptionAt the pharmacy counter
Who changed what, and when

Signed notes are locked

Nobody edits a signed note, the doctor included.

Amendments beside the original

A correction is added with its time and author; the original stays readable.

Forms and letters

The paperwork,
done on screen.

Ten bilingual forms to start from, your own in the form builder, and a signature on any tablet.

To: Cardiology clinicReferral letterArabic · English
ReasonChest pain on exertion
Diagnoses2 attached
AllergiesPenicillin
Medicines3 listed
Print

Referral letters

The reason, diagnoses, allergies and medicines fill in from the visit. Print in Arabic or English.

Arwa Al-Mutlaq · 10:22Consent to treatmentSigned
Privacy noticeRead
Procedure explainedYes
SignatureOn the tablet
Kept with the visit

Consent, signed on a tablet

The patient signs on screen, and the signed form is kept with the visit.

VIS-2026-00218 · Dr. KhalidMedical reportDraft
HistoryFrom the visit
ExaminationFrom the visit
PlanFrom the visit
Print in Arabic

Medical reports

From the visit record to a printed report, without typing anything twice.

When the doctor signs, the claim is already built. The visit’s codes, prices and the patient’s cover carry straight into the claim. See the revenue cycle
“Our doctors open the visit and the nurse’s vitals are already there. Allergies are checked as they prescribe, and the note is signed before the patient leaves.”
HSDr. Hanan Al-SaadiMedical Director, Hayat Al-Noor Polyclinic, Jeddah
96%of visits signed the same day, up from 58%

A placeholder story, until a clinic approves its own in writing.

Questions

Questions clinics
ask us.

Ask us anything, in Arabic or English. A person who knows NPHIES answers on WhatsApp, within 15 minutes in clinic hours.

Chat on WhatsApp

Yes. Visit notes, problems, medicines, allergies, vitals, results and forms live on the patient profile, in the same system as booking and billing.

Allergies, interactions with the patient’s other medicines and conditions, and dose ranges. Serious findings stop the line until the doctor chooses another medicine or records why.

[The licensed drug-rule source, and how often it is updated.]

Yes. Each doctor writes in Arabic or English, and prints in either.

Yes. Start from ten bilingual forms or build your own, with fields that fill from the visit and a signature where you need one.

Not yet. The Wasfaty link is due [month year]. Until then, prescriptions print with the clinic’s details.